Returns & Exchanges

We stand by our products and offer a 30-day return policy for most items, provided they are in their original, unassembled condition. If a part or tool is defective, our legendary lifetime guarantee ensures you get a functional replacement to finish your repair.

Return Process

• 1.
  Initiate Your Return

  Visit our online Support Center and enter your order number and email address to start the return authorization process.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, including all small components and tools, to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the provided RMA label and affix it clearly to the outside of your package before dropping it off at the designated carrier.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned items, we will process your refund to the original payment method within 5 to 10 business days.