Frequently Asked Questions
Everything you need to know about fixing your electronics.
What is included in an iFixit tool kit?
Our tool kits are curated by repair experts and typically include specialized drivers, bits, prying tools, and tweezers designed specifically for electronics repair. Each kit's specific contents are listed on its individual product page.
Are your replacement parts genuine or aftermarket?
We offer a mix of original equipment manufacturer (OEM) parts and high-quality aftermarket alternatives. Every part is rigorously tested by our quality control team to ensure it meets or exceeds original specifications.
What is your return policy for parts and tools?
We offer a 30-day return policy for most items in new, unused condition. Many of our parts and all of our iFixit brand tools also carry a lifetime warranty against defects.
How do I find the correct repair guide for my device?
You can search for your device by name or model number in our 'Repair Guides' section. We provide thousands of free, step-by-step manuals with high-resolution photos to help you complete your repair.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary based on your location and the shipping method selected at checkout.
What should I do if my part arrives damaged?
If your order arrives damaged, please contact our support team immediately with your order number and photos of the damage. We will prioritize a replacement or refund for you.